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Privacy Policy

Last updated: February 4, 2026

1. Introduction

Welcome to DocParser ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our document parsing service.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email address, password)
  • Documents and files you upload for parsing
  • Payment and billing information
  • Communications with our support team

2.2 Automatically Collected Information

  • Usage data and analytics
  • Device information and IP address
  • Cookies and similar tracking technologies
  • Log files and error reports

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our document parsing services
  • Processing and analyzing your uploaded documents
  • Improving our AI and machine learning algorithms
  • Sending you service updates and notifications
  • Processing payments and preventing fraud
  • Responding to your requests and support inquiries
  • Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure cloud infrastructure

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Uploaded documents are retained according to your account settings and can be deleted at any time from your dashboard.

6. Data Sharing and Disclosure

We may share your information with:

  • Service providers who assist in operating our platform
  • Payment processors for billing purposes
  • Law enforcement when required by law
  • Third parties with your explicit consent

We do not sell your personal data to third parties.

7. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Changes become effective immediately upon posting.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@docparser.com

Address: DocParser Inc., 123 Business St, Suite 100, San Francisco, CA 94105