Privacy Policy

1. Introduction

Welcome to Parsinto ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our document parsing service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, password)
• Documents and files you upload for parsing
• Payment and billing information
• Communications with our support team

2.2 Automatically Collected Information

• Usage data and analytics
• Device information and IP address
• Cookies and similar tracking technologies
• Log files and error reports

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our document parsing services
• Processing and analyzing your uploaded documents
• Improving our AI and machine learning algorithms
• Sending you service updates and notifications
• Processing payments and preventing fraud
• Responding to your requests and support inquiries
• Complying with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure cloud infrastructure

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Uploaded documents are retained according to your account settings and can be deleted at any time from your dashboard.

6. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Law enforcement when required by law
• Third parties with your explicit consent

We do not sell your personal data to third parties.

7. Your Data Subject Rights (GDPR, CCPA, PDPA)

Depending on your location, you may have specific rights regarding your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR) for the European Economic Area (EEA), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), and the Personal Data Protection Act (PDPA).

7.1 GDPR (European Economic Area)

If you are a resident of the EEA, you have the following rights:

• Right of Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): You can request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data.
• Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you.
• Right to Object: You can object to our processing of your personal data.

7.2 CCPA & CPRA (California Residents)

If you are a California resident, you have the right to:

• Know the categories of personal information we have collected and the sources.
• Request the specific pieces of personal information we have collected about you.
• Request the deletion of your personal information.
• Opt-out of the sale or sharing of your personal information. (Note: We do not sell your personal information).
• Not receive discriminatory treatment for the exercise of your privacy rights.

To exercise your "Do Not Sell or Share My Personal Information" right, please use the link provided in our website footer or contact us.

7.3 PDPA (Singapore/Malaysia & other regions)

In compliance with the Personal Data Protection Act, we ensure that:

• We collect, use, or disclose your personal data only with your consent or as authorized by law.
• We only collect data necessary for our stated purposes.
• You may withdraw your consent at any time with reasonable notice.
• You may request access to and correction of your personal data.

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@parsinto.com with the subject line "Data Subject Request". We will verify your identity and respond to your request within the timeframe required by applicable law (typically 30-45 days).

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

9. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Changes become effective immediately upon posting.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: